Platform
Ragextract App (Web Portal)
The Ragextract App is our web portal for customers to manage their accounts, organisation, team and billing.
- The app is located at
https://app.ragextract.com. - There is also a "playground" where documents can be uploaded and searched via the browser.
Ragextract API
The Ragextract API is the primary way to use the service and is designed to integrate into your AI agents, AI automations or RAG application.
- The API base url is
https://api.ragextract.com. - All endpoints are prefixed with
v1. - All endpoints are authenticated endpoints.
Plans & Pricing
- Ragextract uses a monthly or yearly subscription model.
- Starter and Standard Customers share the same worker pool whilst our enterprise plan customers get their own dedicated worker pool.
- All new customers are offered a 14 days free trial for Standard plans and signing up yearly grants 2 months off.
- Manage your billing and subscription securely through Stripe™. Ragextract does not hold any card or payment information.
Starter
Standard
Enterprise
Price Per Month
A seat is a team member who joins your org
$15
$149
Free Trial
Trial is fully functional and risk free
n/a
14 days
n/a
Annual Plan Discount
Sign up for annual plans for a discount
-
20% off
-
Max Seats
Once reached, you will be required to upgrade
5
50
Custom
Worker Pool
Compute instances which handle the jobs
Shared
Shared
Dedicated
Storage
The capacity allotted for all workspaces
100mb
30gb
Custom
Data Retention
Max number of days datasets will be persisted
14 days
90 days
Custom
Workspaces
Separates Datasets into logical groups
30
150
Custom
Workspace API Keys
Max number of keys that can be issued per workspace
3
10
Custom
Workspace Concurrency
Max number of jobs which can run simultaneously
3
20
Custom
Team Roles
The types of roles you can assign to your team
Admin, Manager, Developer, Readonly
Admin, Manager, Developer, Readonly
Admin, Manager, Developer, Readonly
Number of Searches
Max number of searches per month
1000
15000
Custom
Number of Retrievals
Max number of page retrievals per month
3000
45000
Custom
API Limits
Starter
Standard
Enterprise
Extract
Split, extract, convert and index a document
✅
✅
✅
Vectorize
Generate page image embeddings and search index
✅
✅
✅
Max Document File Size
Max filesize of a single document that you can upload
10mb
300mb
Custom
Max Pages Per Documents
Max number of pages in a single document uploaded
100
500
Custom
Reads per Minute
Max number of read operations ie. fetchs, search and filters
300
600
Custom
Writes per Minute
Max number of write operations ie. create, updates and deletes
60
120
Custom
Max File Share Duration
Max share duration you can set for a file
14 days
30 days
Custom
Help & Support
Starter
Standard
Enterprise
Community Forum
Help from community members on our discord
✅
✅
✅
Email Support
Contact us directly via support@subworkflow
❌
✅
✅
Private Slack/Teams
Set up a private chat channel to provide direct support
❌
✅
✅
Support Contacts & SLA
Purchase dedciated support for larger organisations
❌
✅
✅